Position Overview

Keep our communities fed.

Our focus is simple but meaningful, from our distribution centers to our offices — every employee of C&S and their family of companies works to help feed local families, neighbors, and communities.

As the Account Manager (AM), you will serve as a regular interface and communicator for the organization's clients, working independently to orchestrate the deployment of corporate-wide resources to provide comprehensive service and solutions to the account portfolio. Your responsibilities include identifying internal and external opportunities to improve day to day customer service, and is an escalation point for the Customer Service team.

Job Description

• Full Time

• Location: Remote: Stockton, CA

You will contribute by:

• Owning responsibility for the strategic management of accounts as assigned by Sr. Account Managers.

• Establishing and building strong client relationships through a detailed and hands on understanding of day to day transactions and IT enabled processes.

• Leveraging commercial aspects of Partner contracts and works to ensure ES3 realizes the benefit of these assets, and is directly involved with the negotiation of new and existing contracts.

• Leveraging organizational capabilities to advance customer and company objectives. Providing support, continuity, and ongoing representation for the Customer reinforced by management throughout the organization, communicating with other relevant company functions/ divisions.

• Delivering corporate goals and objectives within the client/ Account Management relationship

• Maintaining an ongoing understanding of the partners supply chain network to explore and develop opportunities to grow revenue and volume across account portfolio

• Identifying target opportunities within the framework of the organization-wide strategy and develops solutions through cross-functional channels.

• Contributing to training content and transfer knowledge from newly developed and enhanced processes to fellow team members.

• Leading special projects/ programs as needed, including information technology projects including scope, spec, and integration testing for Customers and internal enhancements

• Working closely with hourly CSRs assigned to accounts, developing accountability and leadership.

• Providing partner training and support of the ES3 warehouse management web portal

• Travel Required: No

Environment

• Office: Office Temperature (65F to 75F)

We offer:

• Weekly Pay

• Benefits available from day 1 (medical, dental, vision)

• Company matched 401k

• PTO and Holiday Pay offered

• Career Progression Opportunities

• Tuition Reimbursement

• Employee Health & Wellness program

• Employee Discounts / Purchasing programs

• Employee Assistance Program

We’re searching for candidates with

• Basic warehouse operations knowledge, electronic data interface knowledge.

• Special Skills: Extraordinary customer service skills, excellent communicative abilities, verbal and written, exemplary attention to detail. Fundamental computer skills in Excel, Word, Power Point, and Project.

Years Of Experience

• 2-5: Related experience. Experience in a similar environment providing customer support at the level of a senior account representative or equivalent.

Every person matters.

We keep our values alive through a culture that embraces differences and ensures that every person matters.

C&S and their Family of Companies are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state or local law.

The Fine Print

This Job advertisement does not constitute a promise or guarantee of employment. This job advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers.

Qualifications

Bachelor's Degree - General Studies

Shift

Company

C&S Wholesale Grocers, LLC

About Our Company

C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.

Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

Salary Range

$64,480 - $76,220

Company: C&S Wholesale Grocers, LLC

Job Area: Sales - West Coast

Job Family: Sales

Job Type: Regular

Job Code: JC0005

Pay Range: $64,480 - $76,220

ReqID: R-256489